JOB TITLE: Rapid Response Manager

DEPARTMENT: Clinical

REPORTS TO: Therapy Supervisor

POSITION SUMMARY:

This position provides initial assessments to individuals in emergency room settings. S/he gathers appropriate information on the ER patients and contacts the clinical Administrator On-Call and or Psychiatrist for further instruction/disposition.

ESSENTIAL FUNCTIONS:

Responsibilities

1. To be fully acquainted with and follow all policies and procedures related to his/her position.

2. Provides assessment to potential patients of Harmony Healthcare

• Determines diagnosis of clients following assessment.
• Available during all hours to emergency room staff within 3 hours of the initial request.

3. Provides documentation of initial assessment and clinician/physician disposition.

• Completes all documentation according to the policies and procedures for the Medical Records Department, as well as State and JCAHO standards.
• Writes a detailed, legible and accurate report on each assessment.
• Sends copies of any required written assessments into the patient’s hospital chart.
• Communicated with the ER staff the final recommendation for the patient.
• Assists in the transaction of patient to psychiatric facility, or alternative placement if indicated.
• Assures that all documentation for his/her potential clients is complete and maintained in proper order.

4. Participates in maintaining a cooperative and pleasant working atmosphere.

• Maintains a professional and cooperative working relationship with all the professional staff.
• Works to cooperatively and respectfully with all the support staff.
• Attends all monthly agency “All Staff” meetings and clinical meetings.

5. Continues with professional education and development.

• Attains all continuing education credits (CEUs) required by the licensing board of his/her discipline.
• Participates in weekly supervision with a Clinical Supervisor.
• If required, will meet with an on-site supervisor bi-monthly.
• Participates in monthly supervision with the Clinical Director.
• Presents cases for staff review when asked by the Clinical Director.
• Attends all-service meetings at Harmony Healthcare.
• Is open to feedback related to professional performance.

MINIMUM JOB REQUIREMENTS:

Education:

• Master’s degree or PH D in counseling, social work, marriage and family therapy or psychology.
• Qualified for credentialing by the insurance companies covering the contracted entities:
• State licensure as a Clinical Psychologist, Marriage and Family Therapist, or Licensed Clinical Social Worker including interns directly supervised.
• Supervisory/Management experience

Supervisory Responsibility:

• Will be responsible for the management of all Rapid Response Team Members
• Will coordinate schedules for the Rapid Response Team Members

Harmony Healthcare is an equal opportunity employer