Customer Satisfaction Survey

Customer Survey

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Please rate the timely manner in which your appointments were scheduled.*
(Were you able to get in to see your provider in a timely manner)
Please rate your satisfaction with the customer service line.*
(Was the Call Center rep courteous, knowledgeable, caring, professional)
How would you rate your satisfaction with the compassion shown to you at your visit?*
Please rate your satisfaction with the frequency of visits to your prescribing practitioner.*
How would you rate the cleanliness of the waiting room?*
How would you rate the professionalism of the front office staff?*
How courteous was the front office staff?*
Ability of your counselor(s) to listen to and understand your problems.*
Professional knowledge and competence of the main counselor.*
How would you rate the quality of care received from your counselor?*
If applicable, please rate the quality of care you received from your prescriber.
Confidentiality and respect for your rights as an individual?*
How would you rate the overall services received at your visit?*
Degree to which the services have helped you deal more effectively with your problem.*
While at your visit, were all your concerns addressed?*
Did the staff demonstrate genuine concern for you?*
Would you like a response to your concerns?*